Captain Lance Chambeau
During our 28 years in business, we went through 4 other online reservation systems, so I know what's out there. We finally found the perfect fit.
With Starboard Suite, we've got a cutting edge reservation system, customized for our business, with no upfront fees and no cost to us.
I can't recommend them highly enough.
Owner, Riverlady Cruises
Starboard Suite includes powerful marketing tools to help you attract customers and grow your business.Get A Demo
Individual event pages are optimized for Google, to help you boost your rank in search results.
Offer discount codes on your own terms.
Online redemption and tracking of Groupon, Living Social or any other prepaid vouchers.
Track the success of your online marketing efforts, through our integration with Google Analytics.
Customers see your schedule and prices when they search for directions on Google Maps.
Share real inventory across your online, phone and walk-up sales, and completely eliminate overbooking.
Streamlined, mobile-friendly design that customers love
Support for split payments and deposits, across any payment methods, including cash and checks
Secure and PCI-compliant credit card storage
Let concierges and booking agents reserve online using credit cards or voucher codes.
Let customers purchase and redeem gift certificates online. Certificates look great and match your brand.
Electronic liability waivers (integrated with SmartWaiver)
With our email automation tools, you can provide timely detailed information to keep customers happy and reduce phone calls.
Need to delay or cancel an event due to weather? Email every customer who's booked on an event in a single click.
After your event, automatically send links to your Facebook, Yelp, and Trip Advisor pages to encourage customers to write reviews for you.
Automated confirmation, reminder, and thank you emails
Include address, directions, and Google Maps.
Support for multiple event types and departure locations
Automatically prompt customers to write reviews for you after their trip. Support for Trip Advisor, Yelp, or any review site.
Weather issues? Email every customer who's reserved for an event, with a single click.
Mobile-friendly check-ins for groups and individual guests
Support for table, seat and room assignments, meal selections, and pick-up locations
Manage your liability waivers electronically through our integration with SmartWaiver.
Speed up check-ins with our integrated QR code (barcode) scanner app on your iPhone/iPad. Optional integration with Linea Pro® laser cases
Collect gratuities during check-in, or after an event. Optionally, charge them to a stored credit card on file.
Powerful management and reporting tools let you oversee and control your entire operation from a single dashboard.
Unlimited employee accounts with 6 permission levels, let you grant the right level of access to each employee.
Enterprise level audit trails and financial reporting give you instant access to the information you need to streamline your operations and grow your business.
Calendar-based views of all of your events, with real-time passenger and availability info
Change reservations, events, prices, locations, taxes and global system settings any time.
Unlimited employee accounts with 6 permission levels
Track every change to every booking, including employee names and timestamps.
Including roles and teams
Keep private and public notes about events and reservations.
Search by any date range; filter and group data any way you like.
Track revenue, passenger counts and sales categories.
Export data to CSV, Excel, or Quickbooks.
Integration with Google Analytics
Automated follow-up emails get customers to write reviews for you on Trip Advisor, Yelp and Facebook.
Add new customers to your MailChimp or Constant Contact mailing list automatically.
"Book again" functionality makes it easy to book repeat customers with a single click. You'll even have the option to re-use their previous credit cards